15 days old

Quality Engineer Supervisor

Gallatin, Tennessee 37066
  • Job Type
  • Job Status
    Full Time

Company Description


ITW Description:

Illinois Tool Works Inc. (NYSE: ITW) is a global Fortune 200 diversified manufacturing company that delivers specialized expertise, innovative thinking, and value-added products to meet critical customer needs in a variety of industries.   ITW, with approximately 14.1 billion dollars in global revenues, operates 7 major segments with businesses in 57 countries that employ approximately 45,000 women and men. These talented individuals, many of whom have specialized engineering or scientific expertise, contribute to our global leadership in innovation. We are proud of our broad portfolio of more than 16,000 active patents.

Business Description

ITW North American Stamped Fastener Division, (NASF), serves the major OEMs and Tier suppliers in the North American automotive market.  The division supplies stamped metal fasteners and engineered fastener assemblies that leverage our deep-draw stamping technologies.  The annual revenue for the division is approximately $160M.  Locations include: Gallatin TN, Lexington KY & Naugatuck CT.

The Division drives profitability by leveraging its innovative solutions and application engineering.  In addition to ITW’s industry leading research and development capabilities, NASF enhances our customers’ competitive advantage by:

  • Maintaining advanced engineering and manufacturing facilities in N.A.
  • Exchanging product, process, and benchmarking information with sister units worldwide.
  • Continually improving processes, material, and designs to ensure every product exceeds customer specifications while providing unparalleled value.



Job Description


Position Summary
The Quality Engineer Supervisor will report to the Quality Manager and is responsible directly managing and leading a team of Quality Engineers to meet the expectations of ITW and its customers regarding Delivery and Quality of all products manufactured in their assigned Business Unit. This position is also responsible for the implementation of corporate, division and plant quality procedures in a collaborative manner into their assigned business unit or product portfolio and will also assure the Business Unit team members are trained and adhere to the quality system procedures. 

Key Responsibilities
To perform this position successfully, an individual must be able to perform each essential duty to the level of the ITW leadership expectations. The requirements listed below are representative of the knowledge, skill and/or ability required and other duties as assigned by manager:

  • Effectively lead and manage the performance and development of a team of direct reports.
  • Ensures that all Quality related activities are carried out in a consistent and safe manner. Responsible to address any unsafe or non-environmentally friendly practices by any employee that is witnessed in any area on the manufacturing floor or in the office areas.
  • Owner of all customer responses and activities for the assigned commodity; this includes but is not limited to:
    • Accessing customer specific web portals for data collection or reporting as required
    • Visits to customer locations and or suppliers as required
    • Coordinating of Customer returns of non-conforming product
    • Coordination of containment, sort, and rework activities both internal & external that minimize costs and assure effectiveness
    • Assuring customer issues and communications are timely and resolved expediently with robust corrective and preventive actions
    • Maintaining and publishing specified customer and plant metrics
  • Effectively supports and understands the ITW Product Development System (APQP-NPD) and overall launch responsibility. Responsible to complete on time all deliverables assigned to the Quality Engineer and support program Gate reviews. QE deliverables includes ownership for the PFMEA, Control Plan, Production Validation Plan (PVP), Process Capability Studies, Gage/Test Equipment planning, tryout, and qualification.
  • Responsible for creating work instructions, responsible to control processes, PFMEA, control plans, gauge instructions, Inspection Instruction standard sheets.

·       Develop courses of action, with cross functional team & other Quality Engineers, for alleviating and resolving problems (champion of correction actions, 8D resolution, APQP champion)

  • Participate on the internal audit teams (IATF 16949, LPA, 5s)
  • Lead continuous improvement activities/processes to reach the “Zero Defect” mentality within the automotive industry.
  • Champion YOY Cost of Quality and other Quality Metrics
  • Serves as liaison and point of contact between Customer (Automotive OEMs and Tiers) and the organization
  • Drives a quality first culture throughout the organization





  • Min 5 years’ experience in relevant manufacturing processes and automotive industry preferably Tier 1
  • Successful experience within a Tier 1 or 2 Automotive Supplier manufacturing facility
  • Advanced knowledge of Automotive OEM quality standards, systems, tools and processes
  • Successful Product Launch / Production Start-up experience including documentation, testing, data collection, and reporting
  • Experience supporting the APQP- PPAP process to successful conclusion.
  • Working knowledge of IATF 16949 requirements
  • Bachelor’s degree in an Engineering Discipline or equivalent/relevant experience
  • Certified Quality Engineer (CQE) or equivalent is preferred
  • Metallurgist certification or equivalent experience preferred
  • Advanced computer skills using Microsoft Office, SPC, Technical Drawings (GD&T)
  • Strong problem-solving skills

Critical Competencies for Success

  • Excellent Communication Skills – Maintains an open flow of two-way communication, exhibiting strong verbal, written and presentation skills, stating expectations clearly and being visible to all stakeholders.  Being a good listener is a critical success factor.
  • Impeccable Integrity – Embodies and practices unquestioned personal and business integrity.  Recognized as a highly credible team member.  Creates an environment of trust by acting with fairness and consistency, keeping commitments, and providing rationale for decisions.
  • Team Player – An aggressive, results-oriented individual who, at the same time, is the consummate team player who can effectively negotiate with others to achieve win-win outcomes.  He or she will be well respected by senior management, peers, and subordinates, and will be secure in his or her technical abilities. 
  • Open Minded – A resilient and committed leader with a flexible and open operating style; non-political and non-bureaucratic; someone with a natural and effective consultative approach who will gain the trust and respect of individuals at all levels.  



Additional Information


Illinois Tool Works, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Posted: 2021-10-09 Expires: 2021-11-08

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Quality Engineer Supervisor

Gallatin, Tennessee 37066

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