18 days old

PROGRAM MANAGER

Harborview Medical Center
Seattle, WA 98104

PROGRAM MANAGER

Req #: 182303
Department: UAA, FIRST YEAR PROGRAMS
Job Location: Seattle Campus
Posting Date: 09/02/2020 
Closing Info: Open Until Filled 
Salary: Salary and benefits are competitive. Salary is commensurate with qualifications and experience. 
Shift: First Shift 
Notes: As a UW employee, you will enjoy generous benefits and work/life programs.  For detailed information on Benefits for this position, click here.

The University of Washington is following physical distancing directives from state and local governments as part of the collective effort to combat the spread of COVID-19.  Click here for updates

Onsite work in the interim will vary for units and for specific positions and will be discussed with candidates during the interview process.


Although open until filled, priority application date is September 22, 2020.  

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a Great College to Work For for six consecutive years.

Undergraduate Academic Affairs (UAA) shapes, advances and stewards a world-class undergraduate academic experience for students at the University of Washington. Staff, faculty and students in UAA deepen and enrich the learning experience for all undergraduates, recognizing and supporting the unique learning path of each individual student and the commitment of each academic program to excellence in learning and teaching.

Within UAA, First Year Programs (FYP) is responsible for the annual entry and transition of all new University of Washington students (approximately 8200 first year and transfer students) and family members (about 4000).First Year Programs fosters a successful undergraduate student experience through strategic programming that focuses on positive academic transitions and the development of learning communities. FYP adheres to the guiding philosophies of collaboration, intentionality, diversity and inclusion.  Specific FYP programs include: Advising and Orientation programs, Parent Orientation, Dawg Daze Welcome Week, the First-year Interest Group (FIG) program, University seminars, and the Commuter and Transfer Commons.

The Program Managers primary responsibilities are to work with the Advising & Orientation (A&O) Program and the First Year Interest Groups. The program manager will be an active member of the A&O Planning team and responsible for Transfer and International A&O planning and logistics. They will also coordinate the First-year Interest Group (FIG) course management process. The success of this position is highly dependent on strong organizational and project management skills,  establishing and maintaining successful relationships with colleagues and units within Undergraduate Academic Affairs (UAA), the Office of Minority Affairs and Diversity (OMA&D), Student Life, college and departmental units (including administrative and academic advising offices), faculty, senior campus administrators, and external partners and suppliers.

RESPONSIBILITIES:
Reporting to the Assistant Director for First Year Programs, the Program Manager will have the following responsibilities:

35% Manage administrative and course planning aspects of the First-year Interest Group (FIG) program:
  • Establish and maintain relationships with 45 campus departments that provide academic courses for the FIG program
  • Manage all aspects of the FIG clustering process, including the assembly of over 450 courses into FIG clusters, managing the course database and course registration process, and assigning peer instructors to FIGs.
  • Manage the Extra Seats system, website, and registration.
  • Analyze FIG enrollment data and provide an annual report on enrollment and clustering.
  • Support curriculum development for the General Studies 470 and 199 courses.
  • Partner with Athletics and OMA&D to provide FIG registration to specific student populations
  • Promote the FIG program to campus partners and faculty members through information sessions, workshops, and individual meetings.

    30% Assume primary responsibility of the Transfer Advising & Orientation (A&O) program:
  • Design, coordinate, and execute Transfer A&O programs prior to each academic quarter (about 23 total programs annually).
  • Actively contribute to the A&O Planning Team, which consists of staff members managing A&O programs for freshman, transfer, and international students, and parents.
  • Partner with academic departments to develop individual departmental orientation programs.
  • Facilitate bi-annual or quarterly meetings with all departments to update on program changes and re-assess departmental programming models.
  • Coordinate website and publications regarding A&O including brochures, confirmation letters, and the orientation reservation system (VisualZen)l.
  • Assist with the management of an annual Transfer A&O budget of $360,000.00.
  • Collaborate with the Assistant Director of FYP to assess Transfer A&O programming in order to demonstrate achievement of desired outcomes and to determine areas for future development.
  • Recruit, train and supervise two A&O Student Coordinators (StuCos).

    20% Assume primary responsibility of the International Advising and Orientation (A&O) Program.
  • Design, coordinate, and execute online and on campus hybrid components for international programs prior to each academic quarter.
  • Actively contribute to the A&O Planning Team, which consists of staff members managing A&O programs for freshman, transfer, and international students, and parents.
  • Manage online video conferencing and engagement activities throughout the academic year. 

    10% FYP Administration and Teaching
  • Teach one section of General Studies 470: Undergraduate Peer Instructor Practicum in the autumn and spring quarters.
  • Establish and maintain relationships and partnerships with relevant UW departments and colleges, and effectively respond to questions or concerns relating to all programs within FYP.
  • Serve on  the University and unit-wide committees
  • Assist in portions of the planning, implementation, and evaluation of all First Year Programs transitional efforts.
  • Partner with other FYP staff in developing and implementing all learning outcomes, of presentations and reports for various stakeholders

    5% Transfer Student Engagement
  • Analyze assessment data and lead focus groups that shape programming and marketing related to Transfer Student Engagement.
  • Continually access Transfer Student Engagement for potential new programs to support the transfer student experience.

    POSITION CORE COMPETENCIES:
    Demonstrates understanding for the following areas:
  • Written Communications
  • Project Management
  • Building Relationships
  • Negotiation for obtaining program resources

    Will demonstrate and integrate the following Undergraduate Academic Affairs Competencies:
  • Accountability and Integrity
  • Race, Equity and Difference
  • Constituent Focus
  • Collaboration and Teamwork

    MINIMUM REQUIREMENTS:
  • Bachelors degree in a relevant discipline, earned from an accredited college or university
  • Three years experience (or appropriate alternative expertise) in counseling high school or college students

    ADDITIONAL REQUIREMENTS:
  • Superior administrative and organizational skills and demonstrated ability to manage a high volume of varied tasks simultaneously
  • An established track record of successful program development and expansion
  • A clearly articulated philosophy for academic/personal development for students transitioning to college or from one college to another
  • A team oriented and collaborative approach to work responsibilities and the desire to interact extensively with colleagues
  • The capacity and persistence necessary to be productive within a large, decentralized, and dynamic university environment
  • Demonstrated ability to develop and maintain successful campus partnerships
  • The ability to work occasional extended hours or weekends depending on the needs of FYP programs and services

    Equivalent education/experience will substitute for all minimum qualifications except where there are legal requirements such as license/certification/registration.

    DESIRED:
  • A Masters degree
  • Demonstrated ability to initiate and maintain external relationships and to negotiate effective agreements across student service units and academic departments
  • Superior training and interpersonal skills and the ability to successfully present to a broad range of audiences including faculty, administrators, college students, and their parents
  • Superior administrative and organizational skills and demonstrated ability to manage a high volume of varied tasks simultaneously
  • A clearly articulated philosophy for academic/personal development for students transitioning to college or from one college to another
  • A team oriented and collaborative approach to work responsibilities and the desire to interact extensively with colleagues
  • The capacity and persistence necessary to be productive within a large, decentralized, and dynamic university environment.

    For additional information about joining the FYP Team please visit http://fyp.washington.edu/jobs.

    Application Process:
    The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process.  These assessments may include Work Authorization, Cover Letter and/or others.  Any assessments that you need to complete will appear on your screen as soon as you select Apply to this position. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your My Jobs page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
  • Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

    Posted: 2020-09-04 Expires: 2020-10-05

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    PROGRAM MANAGER

    Harborview Medical Center
    Seattle, WA 98104

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