Foxboro IA Site/Service Engineer - 006A68
Description
!*!
Schneider Electric has an opportunity for a Foxboro IA/Service Engineer in either our Midland or Odessa, TX locations.
You'll get to support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.for an industry leader. Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives.Our 135,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment. Great people make Schneider Electric a great company. What do you get to do in this position?
You'll provide highly visible
customer support through the performance of on-site installation, as well as
overseeing any necessary diagnoses, troubleshooting, service, and repair of
complex equipment and systems. Checks out and approves operational quality of system
equipment. The employee needs to have the ability to instruct customers in the
operation and maintenance of their systems. The employee Serves as company
liaison with customer on administrative and technical matters for assigned
projects. This job may include any aspect of field support, and is not limited
to system hardware and software, PCs, and networking/wireless networking. The
employee needs to mentor other employees when requested. Perform other
duties that are assigned by management.
ESSENTIAL FUNCTIONS:
- Manage Customer contracts by
performing preventative maintenance visits, documenting / delivering
reports and provide onsite remedial support.
- Insure that the customers
system is updated to the latest software, quick fixes, and hardware.
- Prepare upgrade plans for the
customers systems.
- Provide field Beta testing in
region and provides feedback as required
- Follow all technical procedures
and tools for Global Service
- Provide technical review of
orders for clients and any other proposals that are requested to perform.
- Analyze technical risk of
expansion projects and upgrades
- Identify deficiencies in
products and procedures which affect customer satisfaction, recommending
solutions/workarounds
- Provide technical assistance to
meet required company objectives of quality and customer satisfaction.
- Attend technical training that
includes systems and instruments, as well as application, process control,
communication, and safety.
- Provide data as requested for
any reports to assist management in decisions pertaining to customer
satisfaction, sales marketing, engineering, quality control, support, and
employee satisfaction.
- Support Sales as required and
directed by Regional Service Manager to secure orders and service agreements.
- Understand and enforce Invensys
contractual obligations on major projects and insure customer
satisfaction.
- Handles overall technical
responsibilities for one or more projects, including project
specification, functionality, testing and commissioning.
- Perform system testing, factory
acceptance testing (FAT) and develop test documents
- Document preparation and obtain
customer's approval per document specification and schedule
- Coordinate with factory for
product related issues and resolve.
- Respond to field technical
questions and enquiries from customers in a timely manner.
- Refer customer requests to
company specialists (consultants) as required.
- Assist sales personnel with
resolution of customer responses.
- Attend bid review meetings as
required by sales staff and management.
- Site start up and commissioning
systems
- Work in a team environment in
leadership position as well as a contributing member
- Work with GCS (Global Support
Center) team as required.
REQUIREMENTS:
-
A recognized Degree in Engineering, Engineering Technology, Computer Science or
Process Control is desirable. Military experience is also good.
- At
least 2 to 5 years of related experience, including industry knowledge is
advantageous
- Familiar
with the products and services within the Oil & Gas, Power Generation and
Chemical industry.
- Knowledge
of Foxboro IA, Wonderware, is advantageous
- Knowledge
of HMI software, PLCs, DCS system and field instrumentation is
preferred.
- Team
player with good leadership and communication skills and able to travel when
required
- Strong
analytical & logical ability, possess of good judgment, negotiation and
interpersonal skills.
Detail-oriented,
forward looking and good leadership abilities
- Innovative
and dynamic with effective communication skills, especially in inter-cultural
aspects
-
Able to travel at a moments notice. Over 65% travel in the local area.
(Surrounding Midland / Odessa area). May require some out of
state and overseas travel.
!*!We know skills and competencies show up in many different ways and can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position.
This job might be for you if: A recognized Degree in Engineering, Engineering Technology, Computer Science or
Process Control is desirable. Military experience is also good. - At
least 2 to 5 years of related experience, including industry knowledge is
advantageous
- Familiar
with the products and services within the Oil & Gas, Power Generation and
Chemical industry.
- Knowledge
of Foxboro IA, Wonderware, is advantageous
- Knowledge
of HMI software, PLCs, DCS system and field instrumentation is
preferred.
- Team
player with good leadership and communication skills and able to travel when
required
- Strong
analytical & logical ability, possess of good judgment, negotiation and
interpersonal skills.
Detail-oriented,
forward looking and good leadership abilities
Innovative
and dynamic with effective communication skills, especially in inter-cultural
aspects
Able to travel at a moments notice. Over 65% travel in the local area.
(Surrounding Midland / Odessa area). May require some out of
state and overseas travel.
KNOWLEDGE
Microsoft
Office, Windows Operating Systems, Unix, DCS, Safety Systems, PLCs,
Communication protocols, Networking and System Cyber Security
JOB
COMPLEXITY
Works
on problems of limited scope. Follows standard practices and procedures in
analyzing situations or data from which answers can be readily obtained. Builds
stable working relationships internally.
SUPERVISION
Self
managed with guidance from supervisor/senior peers.
EXPERIENCE
Typically
requires 2 - 5 years of professional experience.
Specific knowledge
of Foxboro IA , Wonderware systems is desirable. Knowledge should include
ability to install hardware and software, perform configuration, and trouble
shoot Hardware and software issues.
Schneider Electric offers a robust benefits package to support our employees such as flexible work arrangements, paid family leave,401(k) match, and more. Click here to find out more about working with us:http://se.com/us/careers. We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. Were recognized around the world for welcoming people as they are. We create an inclusive culture where all forms of diversityare seen asa real value for the company. See what our people have to say about working for Schneider Electric.
Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies:Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such. Schneider Electric is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated againston the basis ofdisability.
Primary Location US-Texas-Odessa
Schedule Full-time
Unposting Date Feb 2, 2021, 1:59:00 PM
|
|
