17 days old

Chief of Staff

Amnesty International USA
NYC/ Washington DC, New York 11216 Work Remotely
  • Job Type
  • Job Status
    Full Time

Amnesty International USA (AIUSA) is the global organization’s presence in the United States. We engage people in the U.S. to fight injustice all around the world, while we also work to protect people’s human rights here in the U.S. Amnesty International USA has more than one million members and activists in all 50 states, who are part of a larger global movement of 10 million people in 150 countries. We are a democratically governed, grassroots membership organization, which means that our members vote on key policy issues and elect our Board of Directors. Some of our members are experts on specific human rights issues, parts of the world, or advocacy areas, and they serve as volunteer leaders. Others are volunteer leaders of local or student groups in towns, universities, states, or regions of the country. Amnesty International USA’s elected Board members, staff, and members work together to lead the organization.


Job Summary

The Chief of Staff (CoS) is a newly created role and department at AIUSA and will serve as advisor, problem solver, project manager, and strategic thought partner to the Executive Director (ED) and executive leadership team. The CoS is a member of AIUSA’s Executive Team and will be responsible for providing organization-wide vision and leadership, specifically leading on operationalizing AIUSA’s Strategic Framework (2022-2026) to ensure organizational effectiveness. The CoS will be charged with building this department’s vision and mandates, in conjunction with internal stakeholders. The CoS’ key areas of responsibility include oversight of enterprise-level strategic and operational planning, staffing the Executive Director, oversight of Board governance and relations, and oversight of internal staff communications.

Essential Responsibilities

Strategy and Operations

  • Oversee the Organizational Development (OD) unit to provide oversight and guidance to the organizational planning, budgeting, monitoring, evaluation and learning, innovation and experimentation processes in support of AIUSA’s strategic framework and operational plan.

  • Regularize and oversee the heartbeat of operational processes that connect board engagement and oversight, operational planning, and communication with staff and members.

  • Partner with the OD Unit lead to develop and implement best-in-class organizational effectiveness, systems improvement, and collaboration practices for AIUSA.

  • Serve as project manager for initiatives or commitments involving multiple departments or stakeholder groups, ensuring alignment, clear communications, and appropriate leveraging of resources.

  • Manage the Executive Team’s (E-Team) decision making cycle which includes setting and managing the agenda for weekly and quarterly meetings, and annual retreats, and ensure E-team decisions are communicated to staff, members and the board in a timely way.

  • Ensure that all teams are appropriately guided in setting strategic and operational priorities, and in using monitoring, evaluation and learning cycles.

  • Develop and monitor cross-organizational Key Performance Indicators (KPIs) for internal learning and external audiences.

Staffing the Executive Director and Executive Office

  • Provides strategic direction and advice to the ED to support organization-wide initiatives, ensuring that appropriate action is taken, and the results are communicated to all relevant stakeholders in a timely manner.

  • Support the ED on all projects and initiatives related to strategy and operations.

  • Draft the ED’s communications, presentations, correspondence, and talking points.

Board Relations and Governance

  • Ensure coherence between the board engagement cycle and the budgetary, planning, learning, and priority setting cycles.

  • In collaboration with the Governance Officer, provide best-in-class board governance guidance and support to the ED, Board Chair, and Board of Directors.

  • Help facilitate a strong, effective, and collaborative working relationship among the Board of Directors (including committees and Chair), ED, and the Executive Team.

Internal Staff Communications

  • Oversee the Internal Communications Specialist who will work closely with the Executive Director, Executive Team, and the IDEA/People and Culture Team to draft and/or deliver key organizational information to ensure staff are informed of, included in, and engaged with AIUSA’s work and organizational priorities.

  • Manage existing staff communication venues, e.g., biweekly all staff meetings and weekly management team meetings.

Organizational Development and People Leadership

  • Collaborate with the Executive Director, the People and Culture team and the Sr. Director of Organizational Development to develop, motivate, and lead team members, creating an equitable and inclusive environment that promotes collaboration.

  • Intentionally share power through collaborative decision-making, clear definition of roles and responsibilities, effective delegation, and equitable access to resources.

  • Foster collaborative working relationships across Amnesty constituents, including the Board of Directors, staff and member leaders in ways that drive organization-wide effectiveness.

  • Provide strategic direction and advocacy for a newly constituted team with an eye toward integrating the department’s work with the strategic framework and identified priorities.

  • This role has 3 direct reports and 3 indirect reports.



Knowledge, Skills, and Abilities 

  • Demonstrated senior leadership skills and abilities in enterprise-level strategic and operational planning. 

  • Demonstrated project management skills and ability to successfully manage multiple competing priorities. 

  • Demonstrated experience in change management best practices and implementation required, to include knowledge of best practices related to human behavioral change required for long-lasting organizational change. 

  • Ability to support the leadership, success, and professional development of staff members, with a commitment to utilizing power to ensure equitable access and opportunities for staff of color and other underrepresented identities. 

  • Demonstrated commitment to continuous self-learning and growth, especially related to the development of strong equity competencies and managing diverse teams and modeling this approach with others. 

  • Demonstrated ability to embed inclusion, diversity, equity, and accessibility (IDEA) best practices into both strategy and operations. 

  • Ability to build trusting and collaborative relationships throughout the organization. 

  • Ability to develop and drive executive-level and cross-functional internal communications. 

  • Ability to occasionally travel required, e.g., staff retreats, regional office visits, annual AIUSA conference. 

  • Ability to occasionally work evenings and/or weekends required, e.g., Board meetings, member calls. 

  • History of building teams and completing projects in the face of shifting priorities.  

Education and Experience 

  • BA/BS or equivalent years of experience required. 

  • 15 years of progressively responsible experience required, to include enterprise-level strategic and operational planning, nonprofit board governance and relations, internal communications, and organizational development. 

  • 5 years of senior organizational leadership and direct people management experience required. 

  • Experience managing in geographically dispersed, hybrid/remote organizations preferred. 

  • Occasional evening and/or weekend availability required. 


We recognize the valuable skills that can be gained through internships, fellowships, volunteer work, and non-traditional work experience. This experience helps build competencies and knowledge that may translate to our job openings. We seek a diversity of experience and skills for our workplace and encourage people from all backgrounds to apply to our openings.  



Dismantling white supremacy is central to the fight for human rights in the United States and around the world. As we mobilize staff and activists and work with partners to help transform the multiple systems where oppression operates in the world around us as part of our human rights mandate, anti-racism must be integral to our work. What does that mean for Amnesty International in the United States? It means using our people power to fight injustice and centering the voices and experiences of those most impacted by racist structures, beliefs, and laws. Fundamentally, it means doing our human rights work differently than it has been done before, because we know that who we work with, how we work, the work we do, and ultimately who we are, are all interconnected. As an international, intercultural, intergenerational and intersectional movement of activists committed to protecting and advancing human rights for all, Amnesty is deeply committed to Inclusion, Diversity, Equity & Accessibility (IDEA). To learn more about how we integrate these concepts into our work and workplace, visit: https://www.amnestyusa.org/idea/ 


COVID-19 Consideration 

Because the health and safety of our employees and candidates are a top priority, we are currently conducting our hiring process virtually. We are currently starting our positions as fully remote but will transition to a hybrid work environment when our offices re-open, expected to be in late 2022.  

Posted: 2022-09-19 Expires: 2022-10-19

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Chief of Staff

Amnesty International USA
NYC/ Washington DC, New York 11216

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