1+ months

Business Scrum Master

Citigroup
New York, NY 10176
Citi Global Wealth is a trusted advisor to wealthy and worldly individuals and families. Its clients receive customized banking services that crosses borders, including bespoke service as well as access to the best ideas and solutions tailored to their unique needs and aspirations. Citi Global Wealth offers a wide range of products and services covering capital markets, managed investments, portfolio management, trust and estate planning, investment finance and banking.


The Platform Development & Innovation team is a multi-disciplinary team within Citi Global Wealths Investments business. An established, high performing and agile team, the Platform Development & Innovation organization is focused on designing, building and implementing a platform of innovative solutions and technologies that improves the quality of the client experience; increases revenues; efficiently manages costs; and builds better products, services, and ways of working - collectively serving to better prepare the bank and its clients for the future.


The Platform Development & Innovation team is seeking an individual to contribute towards innovative solution decision-making for the organization and our clients. The position will have a strong impact on driving results, enabling sales and enhancing the banks revenue generating efforts. The successful candidate will be responsible to the regional and global team leadership with planning and tracking budget and actual financials, maintaining and updating the overall book of work, coordinating the teams efforts with various stakeholder groups across the enterprise and in various regions, and as needed support the identification and implementation of business requirements.


This position would suit a proactive, inquisitive and energetic business manager and business scrum master with an analytical mindset, strong attention to detail, and the ability to manage his/her time around Global Investments business priorities.


**RESPONSIBILITIES:**


+ Take up ownership planning and tracking budget and actual financials, key performance indicators, and other management information metrics.

+ Proactively maintain and update the overall book of work of the team, incl facilitating discussions with senior stakeholders, aligned support functions, and members of the team.

+ Be the teams go-to person for coordinating the teams efforts with various stakeholder groups across the enterprise and in various regions.

+ Proactively manage requests from internal stakeholders such as Audit, Legal, Risk, and Compliance as well as external stakeholders such as regulators and other supervisory bodies.

+ Proactively support the onboarding and maintenance of various internal and external applications, tools, interfaces, incl. outside third-party vendors.

+ Support the teams leadership in the year end calibration efforts.

+ Proactively support the identification and implementation of business requirements.

+ Partner with team members such as product owners, business analysts, data scientists, and other stakeholders to support the implementation of an integrated, scalable front office platform with end-to-end involvement in the execution of innovation priorities.

+ Liaise with divisions across Citi Global Wealth to progress business growth goals.

+ Consistently follow and support regulatory policies


**EXPERIENCE AND QUALIFICATIONS:**


+ 4 to 8 years of experience in business management and/or business analysis, preferably in the wealth management or investments business of a global financial institution.

+ Experience in planning and tracking budget and actual financials, key performance indicators, and other management information metrics.

+ Experience in maintaining and updating the overall book of work of the team, incl. an understanding of the front to back efforts.

+ Experience in supporting large scale change projects such as developing and enhancing front office applications, implementing latest technology solutions, as well as implementing regulatory requirements.

+ Experience in managing requests from internal stakeholders such as Audit, Legal, Risk, and Compliance as well as external stakeholders such as regulators and other supervisory bodies.

+ Innovative problem solver approach: A passionate, get-things-done attitude with a sense of ownership and a team-player approach.

+ Experience in supporting the design and development of product road maps.

+ Experience in business analysis, e.g., independently and critically evaluate information gathered across multiple sources, reconcile variances, spot trends, tell a story, and propose next steps while looking through a variety of lenses and viewpoints.

+ Proven ability to develop and maintain partnerships across a global institution, working in a fast-paced and dynamic environment, in agile teams and applying agile methods and principles.

+ Experience in project management in digital and technology projects.

+ Strong written and verbal business English communication skills: This role requires stakeholder management, including the ability to engage with both technical and non-technical partners.


**Desirable:**


+ Experience in working with internal vendor management.

+ Experience in supporting the onboarding and maintenance of various internal and external applications, tools, interfaces, incl. outside third-party vendors.

+ Interest in disruptive technology, and latest developments in wealth management and investments.

+ Basic knowledge of with analytical tools and languages - e.g., Python, Tableau, Salesforce, etc.

+ Basic knowledge of Modern Portfolio Theory, risk analytics, financial markets and investment strategies

+ Series 7 and series 63/65/66 or similar professional licenses

+ Any additional languages


**Education:**


+ Bachelor's/University degree, Master's degree preferred


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**Job Family Group:**


Private Client Product Services

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**Job Family:**


Investment Analytics

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**Time Type:**


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Citi is an equal opportunity and affirmative action employer.


Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .


View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .


View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .


View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)


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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Posted: 2021-10-20 Expires: 2022-01-06

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Business Scrum Master

Citigroup
New York, NY 10176

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